Senior bank manager

Job Description

Posted on 3 June 2025

Wells Fargo International Solutions LLC-Philippines is a company engaged in providing administrative, back office, call center, information technology support, training, and other allied services related to the foregoing services.

Operations Senior Manager (1 Vacancy)

• Lead operations to ensure payments service delivery is undertaken to the required enterprise operations & controls standards to meet the business expectations
• Fully understand the payments processes under the remit and ensure there is adequate training and knowledge building with in the team to support the business.
• Drive and motivate the team and establish a client focused culture of high performance, ownership, accountability, transparency and sustained performance
• Drive the team towards continuous process improvements, identifying opportunities for increasing productivity, efficiency, accuracy and improving controls and where ideas to eliminate waste are encouraged.
• Build and foster collaborative relationship with business partners and stakeholders. Ensure there is regular connect with key stakeholders to review performance, priorities and other business initiatives.
• Build a strong operations rhythm where meritocracy and positive behavior is rewarded, there is adequate talent management and succession planning, and staff are encouraged to learn and grow.
• Actively engage with transformation partners to ensure payment operations continue to improve on operational risk, reduce manual errors and improves customer service.
• Develop requisite reporting & business metrics to monitor and drive the right outcome for the business operations.
• Demonstrate the ability to challenge existing processes where they do not align with the Target Operating model and suggest solutions to bring efficiencies in the process

Qualifications/Requirements

• 8-10 years of people management experience handling senior leaders and stakeholders
• At least 5 years of experience in Payment Operations

Email application to: Carlo Nale

TalentAcquisitionPhilippines@wellsfargo.com

Foreign Applicant: Saifuddin, Indian

Taguig City

Workplace: Wells Fargo International Solutions LLC-Philippines

Wells Fargo Center, 1180 Wells Fargo Drive McKinley Hill Cyberpark Taguig City

Wells Fargo International Solutions LLC-Philippines hereby declares that the above-name of foreign national is able, willing, and qualified to perform the services and job description for this position. The company has the intention to employ the said foreign national and apply for an Alien Employment Permit with the Department of Labor and Employment – National Capital Region located at 967 Maligaya Street, Malate, Manila.

Any Filipino jobseeker who is competent, able and willing to perform the services for which the foreign national is intended to be hired for, may file an objection at Department of Labor and Employment - National Capital Region located at 967 Maligaya Street, Malate, Manila after this publication.

Please inform Department of Labor and Employment – NCR, if you have any information on criminal offenses committed by the foreign national.

Work location

TAGUIG CITY, NCR, FOURTH DISTRICT

Remarks

No additional remarks

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