Business Analyst - Sales | Hybrid

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

Job Summary:

The business analyst reviews, analyzes, and evaluates business systems and user needs. The role will identify problems and opportunities within a company and ultimately provide solutions that help achieve business goals. The role will develop and monitor data quality metrics and ensure business data and reporting needs are met.

The business analyst assists with the implementation and support of business information systems in the organization. The role should cover collaboration with business and IT teams to develop initiatives and strategies that optimize costs and improve internal & external reporting.

Key Roles & Responsibilities:

• Develop and maintain essential reports to support supply chains and to sustain continuous improvement in their area by providing historical data trends, volume analysis, visual representations of their KPIs, and business insights.
• Understand operational objectives of business functions by gathering information, evaluating output requirements, and formats.
• Assist in the documentation of business use cases by constructing workflow charts, studying system capabilities and current practices, writing specifications, and designing modifications for enhancements.
• Interpret, evaluate and interrelate research data and develop integrated business analysis for strategic decision-making purposes
• Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement.
• Maintain user confidence and protect business by keeping information confidential and providing accurate access to business users
• Collaborates with the IT teams to leverage solution that would enable the teams to provide decision makers an intuitive, interactive, self-service environment that enables them to monitor business results, predict outcomes and drive action plans for optimal business performance.
• Understand business requirements in BI context and design data models to transform raw data into meaningful insights.
• Create dashboards and interactive visual reports using Power BI
• Design, develop, test, and deploy Power BI scripts and perform detailed analytics.
• Drive automation and predictive analytics use cases leveraging the Microsoft Power platforms or other related tools.

Competencies, Skills, Knowledge & Abilities:

• Analytics Modelling
• Data Processing
• Business Acumen
• Tools and System Proficiency
• Communication Proficiency
• Project Management
• Relationship Management

Educational Background:

• Degree in Computer Science, IT, Engineering, Business, or any equivalent.
• Certification for SQL, AI, or Digital Automation is a plus but not required