HR Specialist

This role involves working closely with HR and external vendors to deliver efficient benefits services while helping to enhance employee satisfaction and well-being.

Key Responsibilities:

• Act as the primary contact for employees regarding benefits inquiries, claims, and issues, ensuring timely and accurate resolutions.
• Educate employees about their benefit options, eligibility requirements, and plan details through regular communication and presentations.
• Manage open enrollment periods, including preparing materials and processing enrollment changes.
• Record employee hours, including regular time, overtime, and time off.
• Ensure accurate attendance records, including absences and tardiness.
• Assist in processing payroll by providing accurate time data.
• Review and correct any time entry errors or discrepancies.
• Provide reports on hours worked, overtime, and attendance.
• Answer employee questions about their time records.
• Work with third-party administrators to maintain smooth plan operations and resolve complex issues.
• Support the HR team with other Compensation and Benefits-related projects or initiatives as needed.

Qualifications:

• Graduates of BSBA Major in Human Resources Development Management, Business Management, and Psychology.
• Fresh graduates are highly encouraged to apply.
• Qualified candidates may be assigned in Company Compensation and Benefits
• Knowledgeable in Excel and SAP is an edge
• Background in ticketing tool (ServiceNow/Zendesk, etc.) is a plus
• Strong attention to detail, problem-solving skills, and organizational abilities.
• Excellent communication skills, with the ability to explain complex benefits information to employees.
• Ability to work independently and manage multiple tasks under tight deadlines.