Manila - IT Support Specialist (ZR_23487_JOB)
Brunt Work Manila Full-time
This is a remote position.
Schedule: Monday to Friday, 8:30 AM – 5:30 PM Eastern Time (ET) (1-hour unpaid break)
Total Weekly Hours: 40 hours
Our client is seeking a proactive and experienced Technical Support Specialist to join their team. This is a fully remote role where you will be responsible for resolving a wide range of IT-related issues, ensuring system uptime, and assisting team members with technical challenges.The ideal candidate will have a solid background in IT support, excellent communication skills, and the ability to diagnose and resolve technical problems effectively.
Key Responsibilities- Provide timely and effective technical support to team members.
- Troubleshoot and resolve VPN access issues.
- Address and resolve Outlook and email-related problems.
- Coordinate with an external IT company when necessary.
- Handle urgent and immediate technical issues as they arise.
- Ensure systems and tools remain operational and experience minimal downtime.
- Assist staff with a wide range of technical challenges to maintain productivity.
- Proven experience in IT support roles.
- Must have a Windows OS device.
- Strong understanding of VPN systems and remote access.
- Proficiency in Microsoft Office 365.
- Excellent problem-solving and critical thinking abilities.
- Strong verbal and written English communication skills.
- Flexibility to work outside standard hours if needed.
- Experience using remote support tools and platforms.
- Applicants must submit a video recording introducing themselves and explaining how they can add value to the client.
- HMO coverage available in eligible locations
- Permanent work-from-home setup
- Immediate hiring
- Steady freelance opportunity
ZR_23487_JOB
Parañaque, 11 km from Manila
are in place
Qualifications/Requirements
• At least 5 years experience as IT Support Specialist
• Fluently writes and speaks Chinese and English language
-Strong leadership abilities, excellent communication and interpersonal skills, problem-solving skills...
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This a Full Remote job, the offer is available from: Philippines
This is a remote position.
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Background
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Job Summary:
The IT Specialist ensures the efficient and secure operation of the organization’s IT infrastructure. This includes resolving hardware and software issues, managing networks and databases, supporting technical operations, and ensuring...