IT Specialist - Manila

Job Summary:

The role plays a key part in system upgrades, vendor coordination, and project implementation.

Key Responsibilities:

1. Server Administration (20%)

• Manage and provision user accounts with secure access controls.
• Enforce password policies and multi-factor authentication.
• Administer key systems like Accounting software and Google Workspace.
• Perform system audits and manage backups for business continuity.

1. Network Administration (20%)

• Install and configure routers, switches, firewalls, and wireless access points.
• Monitor network performance, resolve issues related to bandwidth and latency.
• Implement firewalls, VPNs, and network security tools to defend against cyber threats.
• Maintain disaster recovery plans and backup strategies.

1. Database Administration & Information Security (30%)

• Design and maintain databases for efficiency and compliance with data privacy standards.
• Conduct regular backups, implement encryption, and manage user access to sensitive information.

1. Technical Support Management (30%)

• Diagnose and resolve hardware issues, including repairs and system upgrades.
• Maintain an up-to-date inventory of IT equipment.
• Coordinate with vendors on procurement and implementation of new technologies.
• Assess risks and implement mitigation strategies for system changes.

Qualifications:

• Education: Bachelor’s Degree in Information Technology or related field.
• Experience: Minimum of 3 years in IT infrastructure and support roles.
• Technical Skills: Strong knowledge of operating systems, networking, and database management.
• Soft Skills: Excellent communication skills and ability to manage multiple tasks efficiently.
• Other: Basic knowledge of Environment, Health, and Safety practices.