CALL CENTER AGENT ( SALES ACCOUNT ) with 20,000 sign on bonus
Atoz-Rachel Motorcycle Parts Supply Cebu City Full-time
About the role
Join our dynamic team as a Call Centre Agent (Sales Account) at Atoz-Rachel Motorcycle Parts Supply, located in the vibrant city of Central Poblacion Naga City, Cebu. This full-time role offers an exciting opportunity to play a key part in our customer service operations, with a generous sign-on bonus of 20,000 up for grabs.
What you'll be doing- Providing exceptional customer service through inbound and outbound calls
- Handling customer inquiries and complaints with empathy and professionalism
- Cross-selling and up-selling motorcycle parts and accessories to customers
- Maintaining accurate records and documentation of customer interactions
- Collaborating with the wider team to identify and implement process improvements
- Adhering to company policies and procedures to ensure a seamless customer experience
- Previous experience in a call centre or customer service role, preferably within the motorcycle parts or automotive industry
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong problem-solving and decision-making abilities to handle a variety of customer inquiries
- Proficiency in both written and spoken English and the local language
- Adaptability and a willingness to learn new systems and processes
- A passion for providing exceptional customer service and contributing to the success of the business
What we offer
At Atoz-Rachel Motorcycle Parts Supply, we are committed to nurturing a supportive and inclusive work environment. In addition to the generous sign-on bonus, we offer a competitive salary, opportunities for career advancement, and a range of benefits to support your wellbeing and work-life balance.Join us and be a part of our exciting journey!
About us
Atoz-Rachel Motorcycle Parts Supply is a leading provider of high-quality motorcycle parts and accessories, serving customers across Central Cebu. With a reputation for excellence, we pride ourselves on our commitment to innovation, customer service, and supporting the local community.As we continue to grow, we are seeking talented individuals who share our passion for delivering exceptional products and services.
Apply now and take the first step towards an rewarding career with Atoz-Rachel Motorcycle Parts Supply!
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