Call Center Agent (Open for newbies w/ 15K SOB)
YWA Human Resource Corporation Cebu Full-time
About the role
Become a Call Center Agent at YWA HUMAN RESOURCE CORPORATION' and join a dynamic team serving customers across Cebu City. This is a full-time position, offering a starting salary of 20,000 PHP plus 15,000 Signing Bonus, making it a great opportunity for those new to the industry.
What you'll be doing- Handle inbound customer calls and queries with professionalism and empathy
- Accurately log all customer interactions and maintain up-to-date records
- Identify customer needs and recommend appropriate products or services
- Escalate complex issues to the relevant teams for resolution
- Actively participate in training sessions to continuously improve your skills
- Foster a positive customer experience and contribute to high customer satisfaction
- A friendly, customer-focused attitude with excellent communication skills
- Strong problem-solving and decision-making abilities
- Familiarity with call center software and computer proficiency
- Resilience and the ability to work in a fast-paced, target-driven environment
- A high school diploma or equivalent; previous call center experience is preferred but not required
- Competitive starting salary of 15,000 PHP and performance-based bonuses
- Comprehensive healthcare benefits and life insurance coverage
- Opportunities for career advancement and ongoing training and development
- Flexible work arrangements and a supportive work-life balance
- A positive, collaborative work culture that values teamwork and innovation
About us
YWA HUMAN RESOURCE CORPORATION' is a leading provider of customer service solutions, with a strong presence in Cebu City. Our mission is to deliver exceptional service to our clients and their customers, while fostering a dynamic and inclusive work environment for our employees.Join us and be part of a team that is passionate about making a difference.
Apply now
NeksJob PhilippinesCebu City
Neksjob is hiring a Full time Call Center Agent role in Apas, Central Visayas. Apply now to be part of our team.
Job summary:
• Flexible hours available
• No experience required for this role
• Expected salary: ₱25,000 per month
Qualifications...
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