Call center agent ( sales account ) wfh set up easy passer
About the role
We are seeking an enthusiastic and customer-focused Call Center Agent (Sales Account) to join our dynamic team at AUXILIA INC'. This is a full-time, work-from-home opportunity based in Oslob Cebu. In this role, you will be responsible for delivering exceptional customer service and driving sales through professional and effective communication.
What you'll be doing- Handling inbound and outbound calls from customers, providing them with prompt and courteous assistance
- Accurately capturing customer information and updating customer records in the system
- Identifying customer needs and recommending appropriate products or services
- Achieving sales targets through successful sales pitches and negotiations
- Resolving customer queries and complaints in a professional and timely manner
- Maintaining a positive and friendly attitude to ensure a pleasant customer experience
- Adhering to company policies, procedures and quality standards
- Minimum 1 year of experience in a customer service or call center role, preferably in a sales-oriented environment
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong problem-solving and decision-making skills to handle customer inquiries effectively
- Ability to work in a fast-paced, target-driven environment and meet performance goals
- Proficiency in English, both verbal and written, is essential
- Basic computer skills and familiarity with customer relationship management (CRM) systems
- Positive attitude, resilience and a commitment to providing outstanding customer service
What we offer
At AUXILIA INC', we are dedicated to creating a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits and opportunities to support your professional and personal development, including:
- Comprehensive health insurance coverage
- Opportunities for career advancement and skills training
- Flexible work arrangements to maintain a healthy work-life balance
- A collaborative and inclusive company culture
- Discounts on our products and services
About us
AUXILIA INC' is a leading call center and customer service provider, committed to delivering exceptional experiences for our clients and their customers. With a strong focus on innovation and customer-centricity, we have established a reputation for excellence in the industry.Join our team and be a part of our continued growth and success.
If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.