Virtual Sales-Agent and Customer Support (WFH/remote)
Antipolo Full-time
About the role
Are you an enthusiastic and customer-focused individual looking to work remotely? Mr. Zolutions Inc. is seeking a Virtual Sales Agent and Customer Support Representative to join our dynamic team under the brand, MR. COOL - Spa in your car. In this full-time role, you will be responsible for providing exceptional sales and customer service support to our clients.Whether you're assisting with product enquiries, handling orders, or resolving customer issues, your excellent communication skills and drive to deliver exceptional service will be key to your success.
What you'll be doing- Responding to inbound customer messages in a timely and professional manner
- Providing accurate information about our products and services
- Handling customer orders, returns, and complaints with empathy and care
- Identifying and capitalizing on sales opportunities to cross-sell and upsell our offerings
- Maintaining detailed records of customer interactions
- Collaborating with the wider team to improve customer experience
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong problem-solving and critical thinking abilities to handle a variety of customer inquiries
- Proven sales experience and a knack for identifying and capitalizing on sales opportunities
- Familiarity with customer service best practices and a commitment to delivering exceptional service
- Proficiency in using relevant software and technologies to support customer interactions
- Ability to work independently and as part of a team in a fast-paced environment
- Availability to work full-time hours, including evenings and weekends as needed
What we offer
At Mr. Zolutions Inc., we are committed to fostering a collaborative and supportive work environment that empowers our employees to thrive. In addition to a competitive salary, we offer a range of benefits, including:
- Flexible work-from-home arrangements
- Opportunities for career development and advancement
- A fun and engaging company culture with team-building activities
About us
Mr. Zolutions Inc. is a leading provider of innovative aromatherapy solutions, serving a diverse range of clients across the B2B and retail air scent industry. Our mission is to deliver exceptional service and drive business success for our customers.With a strong focus on innovation, we are constantly exploring new ways to enhance the customer experience and stay ahead of the curve. Join our team and be a part of our continued growth and success.
Apply now and become our next Virtual Sales Agent and Customer Support Representative!
HGS Offshore Staffing SolutionsQuezon City, 16 km from Antipolo
We are seeking a proactive and detail-oriented Customer Service Representative to join our logistics team. This role will serve as the primary point of contact for our e-commerce clients, providing timely updates on parcel statuses, handling...
OutsourceyPhilippines
experience in customer support or client-facing roles, particularly in environments handling inbound calls.
Excellent verbal communication skills for effective client interaction and appointment coordination.
Strong organizational and time-management skills...
Quezon City, 16 km from Antipolo
Job Description
Posted on 1 May 2025
Fifteen (15) Customer Service Representative - French Bilingual
Customer Support: Provide excellent customer service by addressing inquiries and concerns via chat, phone, and email both in English and French...