Technical Support (SaaS)
Ben Edictio Search Pasay
Job Description
Responsibilities:
- Provide first level support to customers via email and phone.
- Troubleshoot SaaS applications.
- Escalate cases to the appropriate support tier when necessary.
Qualifications:
- Bachelor's degree or associate degree in Information Technology or any related field.
- With 1-2 years of professional experience in supporting SaaS applications.
- With basic experience in HTML or JavaScript or XML.
- Good to have experience in Salesforce.
- Strong written and verbal communication skills
- Employment Type: direct hire and permanent.
- Work Schedule: Night Shift
- Work Set-up: Hybrid (1-2x onsite a month only)
- Location: Pasay City
Private AdvertiserManila, 6 km from Pasay
Job Description
We are seeking a Spanish Bilingual Technical Support Representative to provide exceptional customer and technical support to Spanish and English-speaking customers. The ideal candidate has a strong technical background, excellent...
Makati, 2 km from Pasay
and testing new features before release to ensure they meet customer needs.
As an IT Helpdesk, you will serve as the first point of contact for technical support, assisting customers with hardware, software, and network-related concerns. You will play a key...
Pacific Office Solutions Inc.San Juan, 7 km from Pasay
PACIFIC OFFICE SOLUTIONS INC.
Is currently looking for:
TECHNICAL SUPPORT SUPERVISOR
Location: Pacific Office Machines Bldg 28, EDSA Greenhills, San Juan City, Metro Manila
Office Hours: 8 am to 2 pm I Monday to Friday
Qualifications:
• 3–5...