Ticketing Sales Operations Assistant — Remote, PH (US Hours/EST)
Ticketing Sales Operations Assistant — Remote, PH (US Hours/EST)
Location: Remote (Philippines)Employment Type: Full-Time (Hourly Pay: $5-$10 USD)
Work Hours: 10 AM - 11 PM EST
Ticket Rescue is an exciting and growing company intent on shaking things up in the event ticketing industry. We provide a reliable and quick service where customers can sell tickets to all live events (think: sports, concerts & theater). At Ticket Rescue, we believe that every fan should have a chance to go to the event, and we try our best to ensure that no tickets go to waste!
ABOUT THE ROLE:
We are seeking a highly skilled and detail-oriented Ticketing Sales Operations Assistant to join our team. This role involves providing direct support to the Sales Lead, helping to manage ticket offers, upload listings, communicate with buyers, and assist with any other tasks as needed.
This is a remote position ideal for candidates in the Philippines with excellent English proficiency and availability to work between 10 AM - 11 PM EST.
What We Offer- Competitive Hourly Rate: $5-$10 USD per hour, based on experience and performance.
- Flexible Remote Work: Work from the comfort of your home.
- Growth Opportunities: Potential for advancement within the company.
- Collaborative Environment: Work closely with a supportive and driven team.
- Offer Creation & Updates: Assist in creating, reviewing, and updating ticket offers to match market trends and demand.
- Listing Management: Upload and maintain ticket listings across multiple platforms.
- Buyer Communication: Handle inquiries and correspondence with ticket buyers, ensuring timely and professional responses.
- Administrative Support: Provide general assistance to the Sales Lead, including task coordination and follow-ups.
- Market Research: Monitor event trends, pricing fluctuations, and competitor activity to support decision-making.
- Data Entry: Maintain accurate records of ticket transactions, listings, and inventory updates.
- Language Proficiency: C2-level English proficiency (written and verbal).
- Tech-Savvy: Comfortable using tools such as Google Workspace, Excel/Google Sheets, and other online platforms.
- Attention to Detail: Strong ability to manage tasks with accuracy and organization.
- Reliable: Consistent internet connection and availability during required hours.
- Experience: Prior experience in ticketing, customer service, or administrative roles is a plus but not required.
- Problem Solver: Able to handle inquiries and resolve issues efficiently.
HOW TO APPLY:
Email [email protected] with the subject line “Ticketing Sales Operations Assistant”
Please include the following in your email:
- Your updated Resumé/CV.
- Your available start date.
- Any scheduling restrictions you have to the above-mentioned.
- Let us know what computer/laptop system you are working on so we know what you are currently familiar with.