Head of Human Resources | Flexible | Onsite | Day 1 HMO

Lead the People Strategy Powering Better Healthcare

This role puts you at the helm of HR strategy in a sector where every policy, process, and person impacts lives. It's more than just people management-it's building the backbone of better care. Ready to lead where it truly counts?

Your Mission Starts Here: What the Role Is About

Be part of our client's team as a Head of Human Resources, where you'll lead the full scope of HR functions-driving people strategy, enhancing employee experience, refining policies, and transforming operations to support high-impact healthcare delivery.

• Day 1 HMO coverage with two (2) free dependents
• Competitive Salary Package
• Prime office location in BGC Taguig (Easy access to PUV terminals, restaurants, and banks)
• Fully customized Emapta laptop with peripherals
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

• Minimum of 7 years of senior-level experience in Human Resources
• Proficiency in process mapping of current and future states with multiple stakeholders using Visio or Excel
• Experience in establishing a transformational, best-practice HR environment
• Proven ability to manage and lead an HR team
• Expertise in managing complex HRIS, including data management, reporting, analytics, and process improvements
• Ability to write clear policies, processes, and working instructions for complex HR issues
• Strong knowledge of up-to-date employment law and policy creation, including contractual and experience-based policies
• Demonstrated success in leading projects, creating project plans, and applying project management methodologies, lessons learned, and root cause analysis
• Strong focus on delivering excellent customer experience with a customer-centric approach
• Effective communication skills across various platforms with the ability to clearly articulate ideas

What You'll Own: Your Day-to-Day Responsibilities

• Deliver an excellent employee and manager experience using KPIs and feedback
• Provide expert advice and support on contracts, overtime, allowances, sickness, and policies
• Collaborate with Philippine and UK stakeholders to ensure seamless transitions from candidate to employee
• Manage relationships with internal teams and external partners for onboarding, offboarding, benefits, and occupational health
• Recommend policy improvements to enhance manager and employee experience
• Lead system setup and integration for new or acquired employees, ensuring accurate rewards, benefits, and terms from day one

• Manage all employee lifecycle events according to documented processes, service levels, and legal requirements
• Process HR data for payroll and finance teams to meet KPIs and generate required reports
• Maintain and upgrade HR systems, including data conversion, security, workflows, and user audits
• Ensure accuracy of legal documents, including contracts, change letters, and termination letters
• Lead annual and monthly people operations tasks (e.g. medicals, NBI, pay reviews, bonus cycles, DOLE audits)
• Monitor and maintain system data quality through audits and regular housekeeping
• Deliver timely updates and rewrites of HR policies
• Keep process maps and training plans updated and aligned
• Ensure team members complete all required process and systems training

• Maintain accurate HRIS data for rewards, benefits, and contract terms to ensure correct automation and workflows
• Oversee employee health and vaccination programs, including annual medicals and flu vouchers

• Review and improve user experience based on manager feedback
• Recommend and implement process changes using current HR systems and tools
• Ensure data integrity, conduct regular audits, and manage HRIS upgrades
• Collaborate with Finance Analysts to align people analytics with financial reporting

• Lead the transformation of the Philippine HR service into a best-in-class, one-stop advisory team
• Drive education, training, and development programs for continuous improvement

• Build, train, and lead a high-performing, trusted HR team
• Conduct regular 1:1s, team huddles, appraisals, and development planning
• Deliver training on employment law updates, organizational changes, and internal policies
• Promote a 'right first time' culture through effective coaching and knowledge sharing

Who You'll Work With: About the Client

Backed by 30+ years of innovation and a deep commitment to care, they empower healthcare through community-driven, tech-enhanced solutions-and they're just getting started.

Welcome to Emapta Philippines!

Apply now and be part of the #EmaptaEra!