General Manager - Thailand Base

Overview

We are seeking an experienced and commercially driven General Manager to lead the overall operations of our hospitality business. This role is responsible for driving profitability, operational excellence, guest satisfaction, and team performance while ensuring alignment with the company’s strategic objectives.

• Lead and oversee all day-to-day operations across departments (Rooms, F&B, Events, Sales & Marketing, Finance, HR)
• Drive revenue growth and profitability through strategic planning, budgeting, and performance management
• Ensure exceptional guest experience and maintain high service standards across all touchpoints
• Develop and implement business strategies aligned with company goals and market positioning
• Monitor financial performance, including P&L, cost control, forecasting, and KPI tracking
• Lead, mentor, and develop department heads and management teams
• Ensure compliance with local regulations, health & safety standards, and brand guidelines
• Build and maintain relationships with key stakeholders, partners, and suppliers
• Identify market trends and opportunities to enhance competitiveness and brand presence
• Oversee pre-opening, rebranding, or expansion projects (if applicable)

• Bachelor’s degree in Hospitality Management, Business Administration, or related field (Master’s preferred)
• Minimum 8–12 years of experience in hospitality, with at least 3–5 years in a senior leadership role (e.g., Hotel Manager, Director of Operations)
• Strong financial acumen with proven experience managing budgets and driving profitability
• Excellent leadership, communication, and interpersonal skills
• Strong understanding of the local market and hospitality trends
• Experience in managing multi-department operations within hotels, resorts, or hospitality groups
• Ability to thrive in a fast-paced, dynamic environment

• Strategic Thinking & Execution
• Leadership & People Management
• Commercial & Financial Acumen
• Guest Experience Focus
• Problem Solving & Decision Making
• Stakeholder Management

• Competitive salary and performance-based incentives
• Leadership role within a growing hospitality group
• Career development and progression opportunities
• Dynamic and collaborative work environment