Training officer
Mariposa Budget Hotel Pasig Full-time
I. BROAD FUNCTION
Primary- Responsible in identifying, creating, assessing and implementing training needs/programs within the organization to enhance employees skills, productivity and quality of work.
- Responsible in hospitality/operations audit in branches.
II. KEY RESULT AREAS
A.- Develops training plan/methods based on Training Needs Analysis (TNA)
- 1 Conducts orientation sessions for new employees
- 2 Create training materials; multi visual aids and presentations
- 3 Prepares and implements training budget
- 4 Conducts/arranges applicable trainings/seminars/workshops to the employees in accordance to the training policy of the company and tracks participants training record
- 5 Resolves any specific problems and tailor training programs as necessary
- Stays updated on training trends to ensure the organization’s training initiatives are aligned with business goals and employee development needs.
- Familiars with traditional training methods as well as the modern training methods (mentoring, coaching, on-the-job or in classroom training, e-trainIng, workshops, simulations among others).
- Implements and monitors training programs within the organization
- 1Creates testing and evaluation processes
- 2Conducts performance review/feedback
- Conducts continuing education training and provides leadership development education
- Provides logistical support, course development, delivery, evaluation, process measurements and cost management
- Assists with the development of strategic plans
B.
Does hospitality/operations audit.- Assesses efficiency, effectiveness, and productivity of processes and procedures in the operations.
- Evaluates customer service, guest experience and feedback mechanism.
- Checks compliance with quality standard with related government agencies.
- Measures environmental impact, sustainability and social responsibility.
- Conducts branch visits.
A. EDUCATION
Graduate of any four (4) year Social Science (Psychology, Behavioral Science, Sociology),Human Resource Management, Education; post studies in the same field is an advantageB. WORK EXPERIENCE
With at least three (3) years of proven work experience as Training Officer.
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