Sales Onboarding Program Coordinator

The Sales Onboarding Coordinator is at the heart of ensuring all new hires are successfully onboarded at Softchoice.

If you are an amazing communicator, organized, and process-oriented, we are looking for you!

Key Responsibilities:

• Training Schedule & Logistics Management: Oversee, schedule, and manage the training schedule for sales onboarding classes (approx. 200+ people/year). Work closely with our Learning Advisor and Sales Coaches and interact with internal subject matter experts to ensure a smooth training experience.
• New Hire Pre-Onboarding: Act as the front-line representative, communicating with new hires and answering questions before they start. Collaborate with our IT teams to ensure equipment is shipped out for new hires' first days, and manage tracking logistics while staying in close communication with new hires (15+ new hires at a time).
• Reporting and Learning Management System (LMS) Administration: Manage LMS learning assignments for new hires, ensuring accurate tracking and reporting of training activities. Track and send out timely surveys to their leaders post-academy, ensuring a 100% response rate.
• Communication and Brand: Act as the front-line representative for Sales Onboarding. Provide weekly overarching communications and work with our operations teams to ensure sales associates and leaders provide what is needed when they need it.
• Program Management: Coordinate and manage various training programs and initiatives, ensuring timely execution and alignment with organizational goals.

Additional Responsibilities:

• Communication: You are the front-line representative, welcoming our new hires to the organization and ensuring our program is clearly communicated to stakeholders and executed smoothly. You are a master of first impressions. Additionally, you will communicate with all Sales Onboarding stakeholders, both in and outside of the classroom.
• Execution: At Softchoice, we focus on fostering a culture of execution and accountability. You are an integral part of this culture. You manage a variety of projects, deliverables, and timelines that influence the whole of Sales Onboarding.
• Synergy: You are the central hub for the Sales Development team. You unite the learning team, owning best practices and processes to ensure we drive for results.

• Participating in training project work – booking, coordinating, and communicating to attendees
• Learning plan support and execution – mapping out and loading learning plans to LMS and other tools
• Working in SharePoint – loading and monitoring content within SharePoint
• Vetting training content – content such as job aids, PowerPoint, documents, handouts, etc.
• Creating content in the LMS – learning plans, courses, quizzes
• Producing metrics and reports – pulling user reports
• Creating and maintaining Excel spreadsheets – tracking content development and vetting process
• Administrative support in maintaining training employee data and programs – aligning learners to teams, aligning training to role/tenure

Benefits

✔ Great Place to Work-Certified Company

✔ Premium HMO

✔ Holistic employee experience

✔ Rewards and incentives

✔ Monthly engagement activities

✔ Career advancement opportunities

✔ Paid referral program