Program Coordinator | Makati

MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year.

Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance accessibility and efficiency. Collaborate with a diverse team on impactful projects that improve lives while fostering your personal and professional growth.

The Program Coordinator focuses on managing and processing patient orders and requests to ensure efficient resolution of concerns. They communicate with stakeholders and coordinate with different teams to ensure the best patient experience.

Key Responsibilities:

• Process and manage patient orders related to program requests, inquiries, or issues in a timely manner
• Resolve patient concerns and respond promptly to patient inquiries via email and SMS
• Coordinate with various teams and relevant stakeholders to accommodate patient requests
• Input all patient data and maintain accurate patient records

• HMO for employees
• Paid leaves
• Medicine coupons
• Opportunities for promotion and performance bonuses
• 13th month pay
• Knowledge in Google Workspace (Google Sheets, Google Docs, etc.) and relevant computer applications;
• Open to shifting schedules and night shift schedule;
• Open to fresh graduates and experienced professionals;
• Must work onsite in Makati