Field Service Technician (GPS & Vehicle Telematics)

Field Service Technician – GPS & Vehicle Telematics

Job Summary

We are looking for a reliable and technically skilled Field Service Technician to install, troubleshoot, maintain, and support GPS tracking and vehicle telematics systems for various client fleets and vehicles. The technician will handle on-site deployments, diagnostics, preventive maintenance, and customer support while ensuring high-quality workmanship and timely service delivery.

Minimum education requirement: High school diploma.

Essential technical competencies include automotive knowledge and electronics repair skills.

• Install GPS tracking devices, telematics systems, dashcams, sensors, and related accessories on vehicles and equipment.
• Conduct wiring, testing, calibration, and configuration of installed devices.
• Diagnose and troubleshoot hardware, software, electrical, and connectivity issues.
• Perform preventive maintenance and repair of telematics equipment.
• Coordinate with the technical support and operations team regarding deployment schedules and service concerns.
• Provide on-site technical assistance and customer orientation on system usage.
• Ensure accurate documentation of installations, service reports, and inventory usage.
• Monitor installation quality standards and follow safety procedures.
• Conduct field inspections and device audits when necessary.
• Support fleet system upgrades and new technology rollouts.
• Maintain tools, equipment, and service vehicle in good working condition.
• Travel to client locations for installation and support activities.

• Graduate of Electronics, Automotive Technology, Electrical Technology, IT, or related technical courses.
• Experience in GPS tracking, vehicle telematics, auto electrical systems, or related field is an advantage.
• Knowledge in vehicle wiring, electrical troubleshooting, and device installation.
• Familiarity with fleet management systems, GPS devices, and mobile applications is preferred.
• Ability to read wiring diagrams and technical manuals.
• Strong problem-solving and communication skills.
• Willing to do fieldwork and travel.
• Can work independently and under minimal supervision.
• With valid driver's licence (motorcycle and/or vehicle) is an advantage.

• GPS Tracker Installation
• Vehicle Electrical Troubleshooting
• Network & Connectivity Basics
• Device Configuration & Testing
• Preventive Maintenance
• Basic Computer & Mobile App Operation

• Detail-oriented
• Customer-focused
• Dependable and punctual
• Adaptable to field conditions
• Team player with strong work ethic

• Field-based work involving travel to customer sites, fleet yards, and offices.
• May require outdoor work and flexible schedules depending on deployment requirements.