HR Officer/ Generalist (Cebu - Nightshift)

Are you passionate about empowering people and elevating the workplace?

• Comprehensive day 1 HMO including 10K medical reimbursement
• Additional HMO coverage for your dependent + dental coverage
• Free lunch meals, plus Monday breakfasts and Friday treats
• 24 Paid Time-Offs (with Annual Leave conversion)
• Continuous career development & certifications
• Comprehensive life insurance coverage
• Travel & training opportunities overseas
• Regular engaging company events
• Annual appraisal based on merits
• Regular awards and recognitions
• Free annual Flu vaccinations
• Employee referral programs

The Human Resource (HR) Officer oversees recruitment, employee experience, and employee relations, ensuring effective HR administration. This role demands strong organizational skills and a proactive approach to improving processes. Acting as a trusted advisor, the HR Officer streamlines operations and fosters effective client relationships.

This is where you’ll shine:

• Implement effective sourcing methods across job boards, social media, and referrals.
• Conduct screenings, interviews, and background checks for qualified candidates.
• Analyze and improve recruitment processes for efficiency and effectiveness by preparing and maintain recruitment reports and documentation.

• Spearhead Employee Experience Initiatives at night while in alignment with the whole Employee Experience plan
• Assists in the communication content and release of company messages, announcements, drives or campaigns, ensuring relevance and timeliness. Analyzes and gives suggestions on improving Recruitment processes if needed.
• Collaboration between external suppliers for company perks and events
• Collaboration with Operations and HR management to identify focus of initiatives to decrease attrition.

• Support the Employee Relations Lead in implementing engagement and retention initiatives like FGDs, one-on-ones, coaching, and employee disputes and issues consultation.
• Conduct one-on-ones, focus groups, and temp-checks to gather insight and feedback.
• Gather and organize survey data for analysis and action planning.
• Assist in managing administrative processes related to disciplinary actions, helping to ensure adherence to due process and legal requirements.
• Act as a point of contact for employee concerns, providing guidance on HR policies and maintaining clear communication with Operations and other departments.

ABOUT YOU:

• 2+ years of required experience in Human Resources, Employee Engagement, and Employee Relations, or any similar role.
• Preferably has experience working in a BPO setting.
• Willing to work on-site in Cebu (night shift).
• Designs creative and engaging employee experience and events with innovation.
• Good organizational skills with the ability to manage multiple projects simultaneously.
• Excellent interpersonal and communication skills, with a client-focused mindset.
• Ability to work effectively both independently and as part of a team.
• High level of confidentiality, integrity, and attention to detail.
• People-oriented and results-driven

As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job—we deliver great careers, meaningful rewards, and a genuinely fun experience every step of the way.

Why wait? Hit the apply button today!