Food and Beverage Attendant

CHATEAU BY THE SEA

is looking for:

FOOD AND BEVERAGE ATTENDANT

Responsibilities:

• Greet and welcome guests in a friendly and professional manner.
• Present menus and provide detailed information about menu items and specials.
• Take food and beverage orders accurately and efficiently.
• Serve food and beverages to guests, ensuring appropriate presentation and timing.
• Monitor guest satisfaction and respond promptly to any concerns or requests.
• Process payments accurately and handle cash transactions following company policies.
• Maintain cleanliness and organization of dining areas and service stations.
• Assist in setting up and breaking down tables for events, ensuring excellent presentation.
• Collaborate with the kitchen team to ensure timely service and high-quality food delivery.
• Promote and upsell menu items, including specialty beverages and desserts.
• Prepare and serve non-alcoholic beverages, cocktails, and signature drinks.
• Assist with inventory management by restocking supplies as needed.
• Participate in the training of new team members and provide mentorship.
• Handle special requests regarding dietary restrictions or allergies sensitively.
• Maintain knowledge of current food trends, wine pairings, and cocktail offerings.
• Adhere to all safety and sanitation procedures to ensure a clean working environment.
• Engage with guests to foster a warm, inviting atmosphere.
• Support the housekeeping team by coordinating cleaning schedules for dining areas.
• Attend regular team meetings to discuss service improvements and menu updates.
• Assist in promoting the resort’s events and special offerings to guests.

Qualifications:

• With at least 1 year of experience in a restaurant, café, hotel, or hospitality setting; fresh graduates with relevant training may also apply.
• Excellent customer service and communication skills, with the ability to interact professionally and courteously with guests.
• Physically fit and able to stand for extended periods, carry trays, and work efficiently in a fast-paced environment.
• Knowledge of food safety, sanitation standards, and proper food and beverage service procedures, with a strong attention to detail and teamwork.