Sales Admin Junior Lead

Job Summary:

This role requires attention to detail, good organizational skills, and a proactive approach to help streamline sales operations and contribute to overall business growth.

Key Responsibilities:

• Assist in processing merchant applications and documentation for onboarding.
• Assist in delegating leads from various channels to regional sales team for handling (META, Partners, etc.)
• Maintain and update merchant data and sales records
• Assists in coordinating with internal teams (Risk & Underwriting, Operations and other units) to facilitate smooth merchant onboarding and activation.
• Prepare and generate sales reports, dashboards, and summaries as required.
• Respond to merchant inquiries and provide timely updates regarding application status and requirements.
• Support the sales team with administrative tasks
• Identify opportunities for process improvements and contribute ideas to enhance operational efficiency.
• Ensure compliance with company policies and regulatory requirements in all sales admin activities.
• Assist in coordinating training and communication for new processes or system updates.

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Marketing, or related field preferred.
• 2-3 years experience in sales administration, preferably in financial services, payments, or merchant acquiring.
• Familiarity with CRM software and sales support tools.
• Strong organizational and multitasking skills with attention to detail.
• Good communication skills, both written and verbal.
• Ability to work collaboratively with cross-functional teams.
• Proactive attitude with a willingness to learn and adapt.
• Basic understanding of merchant acquiring, payment processing, or related industry is a plus.

Competencies:

• Customer focus and responsiveness
• Process orientation and accuracy
• Teamwork and collaboration
• Problem-solving and initiative
• Time management and prioritization