SQL Technical Support-Voice
Gratitude Inc Manila Full-time
Salary: 24k
Qualification:
High School / Senior High School Graduate / College GraduateMinimum 1 year call center experience
Must have at least 1 year SQL experience
Candidates with IT-related educational background or technical support experience will be preferred
Good communication skills required
Must be willing to work onsite
Must be amenable to shifting / rotational schedule
Role Responsibilities:
Handle customer or client concerns related to SQL / technical supportAssist with basic troubleshooting and issue resolution
Analyze customer queries and provide accurate support
Document cases, updates, and resolutions properly
Coordinate with internal teams for escalations when needed
Maintain quality customer service and meet process targets
Preferred Profile:
CSR / TSR experience with SQL knowledgeTechnical support background
Basic database understanding
Good English communication
Willing to process immediately
Interested and qualified Candidates should send their CV to est•••••••••••@gratitudeindia.com
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