Technical Support and Software Engineer

The role involves software development, production support, troubleshooting, testing, deployment assistance, and infrastructure support activities for enterprise banking systems used by financial institutions.

The position supports enterprise banking platforms and related systems in coordination with developers, implementation teams, technical support personnel, and business analysts.

• Support maintenance and enhancement activities for enterprise banking systems
• Troubleshoot and resolve production-related issues
• Perform software development, maintenance programming, and bug-fixing activities
• Assist in SQL queries and database-related activities
• Participate in system testing, validation, and deployment activities
• Provide technical and operational support for live systems
• Coordinate with developers, business analysts, and implementation teams
• Prepare and maintain technical documentation and operational procedures
• Support server, infrastructure, and system monitoring activities
• Participate in implementation and post-deployment support activities
• Perform other technical and operational duties as assigned

• Java programming
• Web application development
• PostgreSQL, MySQL, or SQL Server
• Linux server familiarity
• Software testing or QA exposure
• Infrastructure or cloud environment exposure
• Reporting systems or accounting systems familiarity

• Dependable
• Analytical and detail-oriented
• Troubleshooting and support skills
• Adaptable to operational requirements
• Team-oriented

• Enterprise banking systems
• Software development and maintenance
• Production support operations
• Database and reporting systems
• Cloud and infrastructure environments
• Large-scale operational platforms

• Graduate of Computer Science, Information Technology, Computer Engineering, Information Systems, or any related course
• Basic knowledge of programming concepts and relational databases
• Knowledge of SQL and database management
• Strong analytical and troubleshooting skills
• Good communication and coordination skills
• Ability to work in a production support and operations-oriented environment
• Willingness to learn enterprise banking systems and legacy applications
• Ability to undergo training and manage multiple technical responsibilities
• Experience in software development or technical support is an advantage
• Open to fresh graduates