[ref. q40344020] Recovery Specialist
Mercantile Insurance Quezon City Full-time
The Recovery Assistant is responsible for providing exceptional customer service and administrative support to underwriters, brokers, assureds, and other key stakeholders in all aspects of recovery/subrogation.
Qualifications:
- Graduate of any 4-year course
- At least 1–2 years of experience in insurance claims processing, preferably in motor insurance.
- Background in claims recovery, subrogation, or legal processing is an advantage.
- Solid understanding of motor claims procedures, including accident documentation, liability assessment, and recovery workflows.
- Strong analytical skills and attention to detail in reviewing claims and supporting documents.
- Ability to coordinate with adjusters, legal teams, third-party insurers, and insured clients.
- Excellent written and verbal communication skills for negotiation and documentation purposes.
- Strong interpersonal skills with the ability to work collaboratively with internal teams and external stakeholders.
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