HR Generalist Team Lead

Gothong Southern Shipping Lines is a leading domestic shipping and logistics provider in the Philippines, committed to delivering reliable, efficient, and customer-focused solutions. With a strong foundation in maritime operations and a growing logistics network, we continue to drive excellence through innovation, people development, and operational efficiency.

HR GENERALIST TEAM LEAD

Key Responsibilities

• Oversee daily operations to ensure efficient, cost-effective, and high-quality service delivery
• Manage end-to-end manpower deployment, including sourcing, onboarding, scheduling, and client coordination
• Monitor KPIs, staff performance, and service quality standards
• Manage manpower allocation, operational planning, and forecasting

• Handle employee relations, including conflict resolution, disciplinary actions, and engagement initiatives
• Support recruitment, training, and development of deployed personnel and internal staff
• Ensure compliance with labor laws, government regulations, and company policies
• Maintain high standards of professionalism, integrity, and confidentiality

• Oversee payroll processing, ensuring accuracy, timeliness, and compliance
• Ensure adherence to HR policies, legal requirements, and regulatory standards

• Build and maintain strong relationships with clients and service partners
• Ensure client satisfaction through consistent service quality and responsiveness
• Implement initiatives to enhance overall service delivery and client experience

• Develop and improve HR and operational systems, processes, and best practices
• Analyze operational and financial data to identify opportunities for efficiency and profitability
• Drive continuous improvement initiatives across manpower and HR functions

• Bachelor’s Degree in Human Resource Management, Business Administration, or related field
• At least 5 years of experience in General HR, preferably in a manpower or staffing agency
• Proven leadership experience in operations, workforce management, or similar roles
• Strong background in recruitment, employee relations, and payroll
• Familiarity with manpower deployment and client servicing
• Excellent leadership, communication, and problem-solving skills
• High level of organization, integrity, and attention to detail
• Proficient in Microsoft Office or Google Workspace
• Experience with HRIS and payroll systems is an advantage

Why Join Us?

Be part of a dynamic team where your leadership drives operational excellence, workforce efficiency, and client satisfaction in a fast-paced environment.