Product Training Specialist - Quezon City

Do you take ownership, embrace challenges, and love problem-solving? Are you passionate, adaptable, and innovative?

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Product Training Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities:

• Identify internal and external training needs, develop training programs, assess understanding and conduct refresher sessions as needed
• Designing and executing quality training to external clients across different markets as needed
• Ability to conduct training sessions in English and Filipino
• Provide weekly classroom training and onsite/online training to external clients
• Maintain effective communication with customers to establish further training needs
• Gather feedback on customers and propose solutions to gaps
• Evaluate the effectiveness of training and modify materials and processes as appropriate
• Assist in creating and updating of Product User Guides in English and Filipino
• Conduct internal product training sessions for onboarding staff across various countries

• Induction: Company and Product Introduction
• New Product Launch
• In-depth Cartrack Solutions training

Requirements:

• Diploma/Bachelor's Degree in Business with outstanding academic performance or equivalent industry experience
• At least 3 years in a learning and development and/or training
• Passionate and engaging communication skills
• Confident to conduct stand-up presentations
• Can work onsite in Makati
• Willing to do field work (4x a week)