Technical Support Engineer
CommPeak Limited Muntinlupa
Job Description
- Provide technical support for all CommPeak services such as VoIP, DID, PBX and Dialer (24/7/365 environment)
- Perform the first level of troubleshooting and resolution of incidents through proper investigation, data gathering, identification, and application of workarounds or solutions
- Deliver support services to end-users via ticketing system and chat
- Assist in the monitoring of business and infrastructure alerts. Ensure proper escalation and coordination of monitored events or incidents
- Perform routine health checks over and above automated monitoring to ensure the quickest detection time for service affecting issues
- Maternity leaves, Paternity leaves, Rewards & recognition, Health insurance
TaskUsLas Piñas, 10 km from Muntinlupa
you expect in a Technical Support Engineer - L1 role with TaskUs:
Key Responsibilities:
As a Technical Support Engineer – L1, you will build and expand upon our professional excellence in support service to all customers, ensuring customer delight...
CommPeak LimitedManila, 25 km from Muntinlupa
Job Description
• Provide technical support for all CommPeak services such as VoIP, DID, PBX and Dialer (24/7/365 environment)
• Perform the first level of troubleshooting and resolution of incidents through proper investigation, data gathering...
Outsourced Quality Assured Services Inc.Quezon City, 30 km from Muntinlupa
opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.
Role Overview
We’re hiring a Customer Support Engineer to work directly with customers on technical integrations...