Technical Support Engineer
CommPeak Limited Manila
Job Description
- Provide technical support for all CommPeak services such as VoIP, DID, PBX and Dialer (24/7/365 environment)
- Perform the first level of troubleshooting and resolution of incidents through proper investigation, data gathering, identification, and application of workarounds or solutions
- Deliver support services to end-users via ticketing system and chat
- Assist in the monitoring of business and infrastructure alerts. Ensure proper escalation and coordination of monitored events or incidents
- Perform routine health checks over and above automated monitoring to ensure the quickest detection time for service affecting issues
- Maternity leaves, Paternity leaves, Rewards & recognition, Health insurance
Bluetti Energy IndonesiaManila
Key Responsibilities:
• After-Sales & Technical Support: Provide comprehensive after-sales maintenance and technical support for the Philippines market, addressing complex technical inquiries during pre-sales and mid-sales phases.
• Team...
CommPeak LimitedQuezon City, 10 km from Manila
Job Description
• Provide technical support for all CommPeak services such as VoIP, DID, PBX and Dialer (24/7/365 environment)
• Perform the first level of troubleshooting and resolution of incidents through proper investigation, data gathering...
Outsourced Quality Assured Services Inc.Quezon City, 10 km from Manila
opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.
Role Overview
We’re hiring a Customer Support Engineer to work directly with customers on technical integrations...