Customer relations officer
Makati
Job Description
Posted on 7 May 2025
Position title: CHINESE SPEAKING CUSTOMER RELATIONS OFFICER (10 vacancies)
Job Description- Interacting with customers to answer inquiries, clarify processes, or provide relevant resources.
- Troubleshooting customer issues according to approved guidelines and procedures.
- Confirming that provided responses and solutions are aligned with company policies.
- Coordinating with relevant departments to address customer concerns.
- Providing guidance and coaching to other customer service employees in the company.
- Proficiency in Chinese and English;
- Ability to liaise and communicate well, both orally and in writing;
- Willing to work for long hours
- Able to thrive or work in a fast-paced and high volume work environment
Work location
CITY OF MAKATI, NCR, FOURTH DISTRICT
Remarks
No additional remarks
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