Customer relations officer

placeMakati calendar_month 

Job Description

Posted on 7 May 2025

Position title: CHINESE SPEAKING CUSTOMER RELATIONS OFFICER (10 vacancies)

Job Description
  • Interacting with customers to answer inquiries, clarify processes, or provide relevant resources.
  • Troubleshooting customer issues according to approved guidelines and procedures.
  • Confirming that provided responses and solutions are aligned with company policies.
  • Coordinating with relevant departments to address customer concerns.
  • Providing guidance and coaching to other customer service employees in the company.
Qualifications/Requirements
  • Proficiency in Chinese and English;
  • Ability to liaise and communicate well, both orally and in writing;
  • Willing to work for long hours
  • Able to thrive or work in a fast-paced and high volume work environment

Work location

CITY OF MAKATI, NCR, FOURTH DISTRICT

Remarks

No additional remarks

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