Customer Service Officer

You must be able to:

• Line balance all customer touchpoints;
• Handle customers --directly or indirectly
• Use own experience and evidence from others to resolve problems and understand situations
• Manage and influence high productivity of the team to ensure service level is met
• Handle and manage VIP customers
• Recognize the needs of the customers who may have special requirements/needs.

You have these qualities and requirements:

• Must be a College Graduate of any course
• Excellent customer relations expertise
• Excellent communication and listening skills
• Has ability to demonstrate good judgment / problem solving skills when making decisions.
• Customer-service oriented