[ref. y68493124] Quantrics Enterprises - Chat Support Representative (Blended)
Quantrics San Mateo Full-time
What you’ll be doing:
- Provide answers to our customers for all pricing and product inquiries via online chat.
- Provide a high level of professional, competent support in reviewing and documenting accounts of all customers in pre-sales and post-sales situations.
- Follow procedures and enhance customer relationships and contribute to building customer loyalty.
- Navigating computer systems to track calls, gather information and effectively resolve customer issues or queries.
- Sell, cross sell, and upsell the best communication products and services in the market.
- Handle blended voice and non-voice
What we’re looking for:
- Ability to work in shifting schedule
- Willing to work in San Mateo, Rizal.
- At least Senior HS or HS Grad (old curriculum)
- Must be at least 18 years old
- Above average typing skills and comprehension (reading and writing)
- Advance computer knowledge and a great multi-tasker
- Must have NBI Clearance prior to Job Offer
- Excellent interpersonal skills
A Glimpse of what awaits you:
- Earn as much as Php 19,800 basic salary + 2,200 non-taxable allowances + Quarterly Salary Increase*
- Hybrid or Work from Home (performance-based arrangements are made after probationary period)
- HMO with 1 FREE Dependent
- 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
- Life and Accident Insurance – Day 1
- Optical, Medicine, and Mental Health Reimbursement
- 6 Months Paid Maternity Leave with Cash Assistance
- Competitive Paid Paternity Leave
You may also walk in to apply!
Monday-Friday, 10am-5pm.- Weekend/Holiday operations are subject to change without prior notice.
- Check our Social Media pages for updates.
Site located at: 4/F SM San Mateo, Gen. Luna Ave., San Mateo, Rizal (Entrance besides SM San Mateo Supermarket)
Take your journey to the next level!
Tip: Don't forget your Valid ID & Resume
TARA NA SA Q!- Terms and conditions apply.
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