Customer Service Representative - Collections
Private Advertiser Muntinlupa Full-time
MINIMUM QUALIFICATIONS:
- Open to Senior High School (SHS) graduates
- Must have at least 2 years of B2B Collections experience
- With a minimum of 12 months tenure in each previous role
- Strong communication and negotiation skills
- Willing to work onsite in Alabang
RESPONSIBILITIES:
- Manage and follow up on outstanding B2B accounts
- Communicate with clients to resolve billing and payment issues
- Negotiate payment arrangements and ensure timely collections
- Maintain accurate records of collection activities
- Meet or exceed collection targets and KPIs
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Job Description
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• Provide exceptional customer service by addressing customer inquiries and concerns related to financial or insurance products promptly.
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