Customer service assistant
Mandaluyong
Job Description
Posted on 6 May 2026
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Position Title: Customer Service RepresentativeLocations: Mandaluyong, Quezon City, Taguig, Alabang
About the Role:
As a Customer Service Representative, you will be performing the following tasks on a daily:
- You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
- You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
- You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
- You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.
Qualifications/Requirements
About You:
The ideal candidate will have the following skills and experience:
- College graduates, undergraduates, SHS, and HS graduates
- With 0-6 months of BPO experience
- Amenable to work on a shifting schedule.
- Willing to work onsite in any Accenture Site: Mandaluyong City, Quezon City, Taguig
Work location
CITY OF MANDALUYONG, NCR, SECOND DISTRICT
Remarks
What’s in it for you?
Start your Accenture journey to enjoy these benefits:
- HMO coverage (medical, dental, mental health) from day 1 of employment
- Free medicines for you and your dependents*
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Plan
- Paid Sick and Vacation Leaves
- Allowances, company bonuses, and performance incentives
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Flexible working arrangements
- Company-sponsored trainings like upskilling and certification
- Volunteering opportunities
Apply now
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