Customer service assistant

placeMandaluyong calendar_month 

Job Description

Posted on 6 May 2026

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Position Title: Customer Service Representative

Locations: Mandaluyong, Quezon City, Taguig, Alabang

About the Role:

As a Customer Service Representative, you will be performing the following tasks on a daily:

  • You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
  • You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
  • You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
  • You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.

Qualifications/Requirements

About You:

The ideal candidate will have the following skills and experience:

  • College graduates, undergraduates, SHS, and HS graduates
  • With 0-6 months of BPO experience
  • Amenable to work on a shifting schedule.
  • Willing to work onsite in any Accenture Site: Mandaluyong City, Quezon City, Taguig

Work location

CITY OF MANDALUYONG, NCR, SECOND DISTRICT

Remarks

What’s in it for you?

Start your Accenture journey to enjoy these benefits:

  • HMO coverage (medical, dental, mental health) from day 1 of employment
  • Free medicines for you and your dependents*
  • Expanded maternity leave up to 120 days*
  • Expanded paternity leave up to 30 days*
  • Employee Stock Purchase Plan
  • Paid Sick and Vacation Leaves
  • Allowances, company bonuses, and performance incentives
  • Loyalty and Christmas Gift
  • Inclusion and Diversity Benefits
  • Flexible working arrangements
  • Company-sponsored trainings like upskilling and certification
  • Volunteering opportunities

Apply now

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