Technical Support Engineer
CommPeak Limited Quezon City
Job Description
- Provide technical support for all CommPeak services such as VoIP, DID, PBX and Dialer (24/7/365 environment)
- Perform the first level of troubleshooting and resolution of incidents through proper investigation, data gathering, identification, and application of workarounds or solutions
- Deliver support services to end-users via ticketing system and chat
- Assist in the monitoring of business and infrastructure alerts. Ensure proper escalation and coordination of monitored events or incidents
- Perform routine health checks over and above automated monitoring to ensure the quickest detection time for service affecting issues
- Maternity leaves, Paternity leaves, Rewards & recognition, Health insurance
Jimac IncQuezon City
The Technical Support Engineer is responsible for installing, maintaining, troubleshooting, and supporting POS systems (hardware + software) for Retail and F&B clients. This role ensures smooth transaction operations and minimizes downtime.
Duties...
CommPeak LimitedManila, 10 km from Quezon City
Job Description
• Provide technical support for all CommPeak services such as VoIP, DID, PBX and Dialer (24/7/365 environment)
• Perform the first level of troubleshooting and resolution of incidents through proper investigation, data gathering...
ConcentrixQuezon City
Job Summary: The Technical Support Engineer addresses high-level (L2) technical inquiries, which include Hardware/Software and other designated Client Products. You will be responsible for providing assistance to External Users of the client's...