Business Analyst

• You will collaborate with various corporate functions, business units, and project teams, including internal and external stakeholders, to understand business needs and requirements, using diverse analysis tools to provide insights and analytics.
• You will be creating and presenting current and future business process, system and data flows, mappings and diagrams using the best practice techniques like BPMN, flowchart or workflow diagram methods
• You will conduct thorough requirements gathering, asking the right questions to stakeholders, including project sponsors, business unit managers, subject matter experts, and power users. Employs various methods, including unstructured and structured interviews, prepared documents or questionnaires, document review, observation, and showback or prototyping.
• You will translate business and technical requirements and user stories and acceptance criteria, ensuring common understanding across various teams
• You will validate and confirm responses, ensuring no room for misinterpretation after requirements gathering
• You will collaborate with managers and architects and establish partnerships across functional teams to ensure a deep understanding of business goals.
• You will support the Program/Project Manager and team in BA/BSA activities, including facilitating discovery sessions, gathering requirements, translating them into user stories, creating test scenarios, managing testing, and ensuring solutions meet business requirements and quality standards.

• You have a bachelor's degree in a relevant field, and relevant certifications (IIBA Certification; Certification of Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP)
• You have at least 5 years of experience as a business analyst (in ERP systems, e.g. Salesforce, Oracle, SAP preferred)
• You are able to read, write and interpret business requirements documents, user stories, operating and maintenance instructions and procedure manuals.
• You exhibit interpersonal, team building, and communication skills, showcasing executive presence with demonstrated ability to manage diverse stakeholders.
• You demonstrate strong analytical and problem-solving skills with an agile mindset.
• You are comfortable with change and working in uncertain or ambiguous conditions.
• You are committed to professional excellence, as well as personal and professional growth.
• You are comfortable in using a variety of project management and business analyst tools and software.

A global healthcare technology company operates shared services centers in key business districts in the Philippines, providing support for IT, Finance, Human Resources, Technical Support, and Business Transformation. These centers foster an innovative and collaborative work environment, offering career growth opportunities and flexible work arrangements to enhance employee experience while contributing to advancements in medical technology.

• Comprehensive and competitive compensation and benefits
• Be part of a global healthcare technology company