Business Analyst (Hybrid)
Ubiquity Taguig Full-time
We are looking for a Business Analyst who will be the link between our Reports Automation Team and our business objectives by supporting and ensuring completion of analytical, building, testing and deployment tasks of our reporting dashboard features.
Responsibilities:We are looking for a Business Analyst who will be the link between our Reports Automation Team and our business objectives by supporting and ensuring completion of analytical, building, testing and deployment tasks of our reporting dashboard features.
Responsibilities:
- Define configuration specification and business analysis requirements
- Perform quality assurance
- Help design, document and maintain system processes
- Report on common sources of technical issues or questions and make recommendation to Dev team
- Communicate key insights and findings to product team.
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better values to the customer
- At least 2 - 3 years of experience as a Business Analyst or Quality Assurance in Reporting Automation
- Knowledge in Contact Center metrics is required
- Intermediate Microsoft Excel skills
- Solid experience in writing SQL queries
- Proven experience in eliciting requirements and testing
- Basic knowledge in generating process documentation
- Excellent analytical and problem solving skills
- Have high attention to details
- Open to feedback and is a team player
- Open to working on graveyard shift
- Must be open to working in BGC Taguig.
Taguig
You will be responsible for analyzing business processes, systems, data, and capabilities, and making improvement recommendations based on global best practices like Business Analysis (BA) and Business Systems Analysis (BSA).
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Job Description
Posted on 13 May 2025
Senior Business Analyst
The Senior Business Analyst oversees QA, QA customer-provided data, Content Collection and transform into global profile that can be used by broader client base.This role requires deep...