Customer service manager

placeManila calendar_month 

Job Description

Posted on 22 June 2026

Job Title : Customer Relations Services Manager

As a Customer Relations Services Manager, you will be planning and implementing security programs while monitoring CRS supervisors, and representatives in your assigned mall. Part of your duty is to uphold all corporate standards, rules, and security administration and regulations while also exceeding customers' expectations and providing an aweSM customer experience.

Qualifications/Requirements

Educational Requirements

Bachelor’s Degree in Criminology or any 4-year course.

Certified Security professional (CSP), Certified Mall Protection Professional (CMPP), Basic Occupational Safety and Health (BOSH), Certified Security Management System (CSMS)

Experience Requirements

5 to 7 years' work experience in the security industry, able to lead and manage large number of personnel, computer literate.

Strong personality, competitive, efficient

Work location

CITY OF MANILA, NCR, FIRST DISTRICT

Remarks

No additional remarks

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