Operations Assistant - Export/Import Shipping
The Right Outsource OPC Talisay Full-time
We are looking for an organized Operations Assistant to join the Export/Import Shipping team of a leading Freight Forwarding company in Australia.
Job Description:
As an Operations Assistant, you’ll help manage shipments, prepare shipping documents, and ensure everything runs smoothly with export/import operations. You’ll work closely with the logistics team and assist with various tasks in a fast-paced environment.
Qualifications:
- Minimum of 2+ years’ experience in freight forwarding.
- Must be tech-savvy and able to quickly adapt to new learnings.
- Strong attention to detail with a high level of accuracy.
- Excellent organizational and communication skills, both written and verbal. Confident when speaking with Australians.
- Experience in the forwarding/logistics field.
- Expertise in the end-to-end shipping process, from Exports to Imports (Australia, New Zealand, USA, Worldwide)
- Experience with Expedient software is a plus.
- Open and adaptable to AI-driven changes and evolving ways of working
- Positive mindset with a proactive, can-do attitude
- Willing to take on new challenges and learn continuously
- Flexible and adaptable in a fast-paced environment
- Team-oriented, collaborative, and respectful
Job Responsibilities:
- Coordinate and manage export/import shipments, ensuring compliance with customs and regulatory requirements.
- Prepare and review shipping documents, including bills of lading, commercial invoices, and packing lists.
- Communicate with shipping carriers, overseas agents, trucking companies and customs brokers to track shipments and resolve any issues.
- Monitor shipment status, ensuring on-time delivery and addressing any delays or discrepancies.
- Maintain accurate records of all shipping activities and documentation.
- Assist with inventory management and shipment scheduling.
- Handle customer inquiries related to shipping status and delivery timelines.
- Support the operations team with general administrative tasks and other duties as assigned.
Benefits:
- Mon - Fri (7am to 4pm)
- Fixed weekends off
- HMO and dental benefits
- Government-mandated Benefits
- 5-year service incentive/reward
- FriYay and Birthday Treats!
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