IT Project Coordinator

Job description:

Job Title: IT Project Coordinator – Junior Level

Warehouse Management System and CRM Sales System Implementation

Position Overview

We are seeking an IT Project Coordinator to coordinate and support the implementation of a warehouse management system (WMS) and a customer relationship management (CRM) – Sales solution. This is a critical project-based role that will drive the digital transformation of our warehouse and customer sales operations, ensuring seamless integration and successful deployment of the new systems.

Reports To: IT Project Manager (off-site) and IT Manager

Key Responsibilities

• Coordinate all aspects of the WMS and CRM implementation projects from initiation through deployment and go-live
• Help develop and maintain comprehensive project plans, timelines, and milestone schedules
• Monitor project progress and ensure deliverables are completed on time and within budget
• Facilitate communication between technical teams, vendors, and business stakeholders
• Attend and participate in regular project status meetings
• Prepare detailed progress reports for leadership

• Serve as primary onsite liaison between IT, warehouse operations, and external WMS vendors
• Coordinate with warehouse managers, operations staff, and end-users to gather requirements
• Manage vendor relationships and dutifully check if contractual obligations are met
• Facilitate user acceptance testing and training coordination
• Communicate project updates and changes to the head PM and all relevant stakeholders

• Assist in system configuration, testing, and deployment activities
• Ensure that all relevant project documentation, including requirements, change orders, and technical specifications, is complete and updated. Acquire all necessary technical documentation from the vendor, including documentation for system maintenance and future upgrades.
• Coordinate system integration with existing ERP (SAP)

• Identify, mitigate, and/or escalate project risks and issues
• Check compliance with company IT standards and warehouse operational requirements
• Coordinate quality assurance testing and validation processes
• Monitor system performance during deployment and post-implementation phases

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, or any related field
• Minimum 1-2 years of experience in IT project coordination or project management
• Can consider a fresh graduate of an IT or computer course, with a high GPA, confident personality, and very detail-oriented.
• Previous exposure to any warehouse management systems or logistics software implementation is a plus, but not required

• Some familiarity with warehouse operations and logistics processes
• Exposure to any project management tools (MS Project, Jira, Asana, or similar)
• Microsoft Office Suite skills, particularly Excel and PowerPoint

• Excellent project coordination and organizational skills
• Can follow through important instructions and tasks
• Good communication and interpersonal skills
• Detail-oriented and decent documentation skills
• Ability to work effectively with cross-functional teams

• Successful on-time and on-budget delivery of WMS and CRM Sales implementation
• Achievement of defined project milestones and deliverables
• Stakeholder satisfaction scores and feedback
• Quality of project documentation and knowledge transfer

Contract length: 3 months

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime

Ability to commute/relocate:

• Cebu City: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• CRM software: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person