Contract Manager (Healthcare Facilities)

Job Descriptions:

• Demonstrate a strong commitment to safety and implement behaviors that drive a safe working environment.
• Minimize commercial risks to the business through proactive measures.
• Order consumables and maintain capital equipment efficiently.
• Ensure a customer-centric approach in all operational activities and maintain effective relationships with key client contacts.
• Ensure facility management staff consistently provide positive and prompt responses to client requests.
• Lead and implement all environmental programs, initiatives, and audits.
• Develop financial plans and specific goals for cost control and reduction, ensuring these goals are met or exceeded.
• Manage a team consisting of engineering supervisors and technicians
• Foster a positive work environment and utilize effective communication skills.
• Ensure SLAs and KPIs are achieved and aligned with contractual agreements.
• Establish and maintain effective communications with customers, tenants, and subcontractors

• Draft, evaluate, negotiate, and execute contracts for facilities services (e.g., maintenance, cleaning, security, HVAC).
• Ensure contracts align with company policies and legal regulations.
• Serve as the primary point of contact for all contract-related matters.

• Build and maintain strong relationships with suppliers and service providers.
• Monitor contractor performance and ensure compliance with service level agreements (SLAs).
• Resolve disputes and issues related to contract execution.

• Develop and implement procurement strategies for facilities services.
• Conduct market analysis to ensure competitive pricing and service quality.
• Track and manage budgets related to contracted services.

• Maintain accurate records of all contracts, amendments, and correspondence.
• Ensure contracts meet internal audit and external regulatory requirements.
• Prepare reports and presentations for stakeholders on contract status and performance.

• Collaborate with facilities teams to understand operational needs and translate them into contractual terms.
• Support project managers in delivering maintenance and improvement projects on time and within budget.

Job Requirements:

• Strong Experience in IFM industry with strong business acumen
• 10+ years of facility management experience, with exposure to Hospital or Healthcare industry
• Experienced in handling hard services in large accounts
• Must be a registered engineer or architect
• Can start immediately