Insurance Operations Support Specialist | Remote with 25% Differential Pay!

apartmentConnext placeTarlac scheduleFull-time calendar_month4/29/26

Req ID: 2168

Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for a Insurance Operations Support Specialist who will be working with Connext's Client in the United States of America.

What's in it for you?

Competitive compensation
Perfect Attendance Bonus
Life insurance
HMO Insurance
Great company culture
25% Night Differential
Annual Increase
Mid-year Bonus!
Work from Home!

What is the job?

The Insurance Operations Support Specialist is responsible in supporting policy servicing and administrative insurance operations by managing documentation, certificates, and account-related requests.

Responsibilities:

Processes certificates of insurance and auto ID requests accurately and on time
Reviews policies, prepares ACORD forms, and supports renewal processes
Ensures completeness and accuracy of renewal data and documentation
Manages service inbox, emails, and inbound calls, routing as needed
Prepares loss summaries and maintains organized records and reports
Adheres to agency standards, ensuring accuracy, compliance, and attention to detail

Qualifications:

Minimum of three (3) years of experience in administrative support, insurance operations, or account support roles.
Experience in creating certificates of insurance (COI).

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