Business Development Associate

About the role

JOB DESCRIPTION/QUALIFICATION

Employment Type: Full-Time

Job Summary:

The BD Associate also assists in outreach and promotional activities, working closely with business development and revenue management teams to help expand the company’s hotel client portfolio.

Key Responsibilities:

As Business Development Associate, you will be in charge of assisting the Business Development Manager and Managing Director in tasks that are including, but not limited to:

1. Business Development Support

• Assist in identifying and researching potential hotel partners and clients
• Support the preparation of proposals, presentations, and pitch decks
• Coordinate meetings, site visits, and follow-ups with prospective clients

1. Client Relationship Management

• Maintain and update client databases and CRM systems
• Serve as a point of contact for client inquiries and coordination
• Ensure timely communication between internal teams and clients

1. Market and Industry Research & Analysis

• Assist in conducting market research on hospitality trends, competitor activities, and pricing strategies
• Support monitoring of hotel industry performance indicators (e.g., occupancy, ADR, RevPAR)
• Compile data and insights for internal reporting and decision-making

1. Sales & Partnership Coordination

• Assist in the execution of sales initiatives and partnership activities
• Coordinate with sales and revenue management teams for aligned initiatives
• Track leads, opportunities, and assist in maintaining the sales pipeline

1. Event Management (B2B & B2C)

• Assist in planning and executing events such as partner workshops, client presentations, trade fairs, and consumer promotions
• Coordinate event logistics including venue, suppliers, materials, and schedules
• Support preparation of event materials (e.g., presentations, invitations, simple content) with project point person
• Manage attendee invitations, confirmations, and post-event follow-ups
• Monitor and evaluate event performance, including lead generation and ROI

1. Administrative & Reporting

• Prepare and submit weekly reports detailing completed tasks and upcoming priorities on business development activities and pipeline status
• Gather, organize, and maintain documentation, contracts, client records and other corporate records
• Ensure accurate record-keeping by maintaining and updating the CRM system with all activities and client interactions
• Support internal coordination for project onboarding and implementation

Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, Marketing, or related field
• 1–3 years of experience in business development, sales, or hospitality industry preferred
• Familiarity with hotel operations and revenue management concepts is an advantage
• Strong communication and interpersonal skills
• Proficient in Microsoft Office, Google Workspace, CRM and AI tools
• Highly organized with strong attention to detail
• Self-motivated and able to manage multiple tasks effectively

Preferred Skills and Experiences:

• Relationship-building and client engagement
• Analytical and research skills
• Sales support and coordination
• Time management and multitasking
• Adaptability in a fast-paced environment
• Experience working with hotels, resorts, or hospitality service providers
• Knowledge of revenue management systems (RMS), channel managers, or OTAs