Process Improvement Team Manager I QC site - Quezon City - ref. n2090819
Cognizant Quezon City Full-time
Job Summary
The PEX role is crucial for driving process excellence within the account. The manager will lead and manage process improvement initiatives, collaborate with different teams, monitor and analyze process performance, perform analytics on business data, and implement changes to enhance efficiency and performance.This role requires a solid understanding of statistical methods and their application in business analysis
Key Responsibilities- Lead and Manage Process Improvement Initiatives:
Description: This involves identifying areas for improvement, developing
strategies to enhance processes, and implementing changes to achieve better
performance and efficiency.- Collaborate with Different Teams:
Description: Working closely with various teams to identify bottlenecks and
ensure that improvements are sustainable.- Monitor and Analyze Process Performance:
Description: Regularly monitoring and analyzing process performance to identify
bottlenecks and ensure that improvements are sustainable.- Perform Analytics on Business Data:
and drive projects to deliver business results.
- Implement Changes:
Description: Implementing changes to achieve better performance and efficiency
Job Requirements- Leadership and Management: · Description: Proven ability to lead and manage process improvement initiatives, including setting objectives, timelines, and deliverables
- Analytical Skills: · Description: Strong analytical skills to monitor and analyze process performance, identify bottlenecks, and implement sustainable improvements
- Collaboration: · Description: Ability to work closely with various teams to ensure process improvements are effective and sustainable
- Communication: · Description: Excellent communication skills to convey complex analytical insights to non-technical stakeholders through clear and concise reports and presentations
- Technical Proficiency: · Description: Familiarity with process improvement methodologies such as Lean, Six Sigma, and Agile
- Project Management: · Description: Experience in managing projects, including setting objectives, timelines, and deliverables
- Change Management: · Description: Ability to manage and drive change within an organization
- Industry Knowledge: · Description: Understanding of the industry and its processes
Qualifications:
- Minimum of 5 years in a managerial role within process improvement or a related field
- Proficiency in using statistical methods and tools for business analysis
- Demonstrated experience in cross-functional collaboration Experience in presenting to senior management and stakeholders
- Certification in Lean Six Sigma or similar methodologies
- PMP or similar project management certification
- Experience in change management initiatives Experience in the relevant industry
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