Operations officer

Job Description

AB LEISURE EXPONENT INC.

POSITION TITLE: MANDARIN OPERATIONS SPECIALIST

• Assist in the execution of daily operations, ensuring smooth workflow and process adherence.
• Collaborate with various departments to facilitate seamless operations.
• Maintain accurate records and databases, ensuring timely updates and compliance.
• Analyze operational data to identify trends and areas for improvement.
• Identify opportunities for process enhancements and implement best practices.
• Develop and document standard operating procedures (SOPs) to improve efficiency.
• Serve as a point of contact for client inquiries, providing timely and effective support.
• Gather feedback from clients to improve service delivery and operational processes.
• Prepare regular reports on operational performance and key metrics for management review.
• Assist in project coordination and implementation as needed.

Qualifications/Requirements

• Proven experience in an operations or administrative support role.
• Experience in process improvement and operational analysis is a plus.
• Strong analytical skills with the ability to identify trends and areas for improvement.
• Excellent organizational and time-management skills.
• Fluent in both Mandarin and English (both written and spoken)

Work location

CITY OF MANDALUYONG, NCR, SECOND DISTRICT

Remarks

INTENDED PERIOD OF EMPLOYMENT: TWO (2) YEARS

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