Global Finance Operations Manager – CMA & RTR

placeSanta Ana scheduleFull-time calendar_month4/10/26

Location: BGC
Work Setup: Onsite
Schedule: Monday–Friday

Shift: Morning (8:00 AM – 5:00 PM)

Open Budget

Job Summary

The Global Finance Operations Manager will oversee end-to-end Customer Marketing Agreements (CMA) within the Record-to-Report (RTR) function. This role is responsible for ensuring accurate financial reporting, strong governance, and efficient operations across accruals, provisions, and customer settlements.

The position also plays a key leadership role in driving operational excellence and supporting a global shared services environment.

Key Responsibilities

Lead and manage the CMA team, ensuring alignment with global RTR and finance objectives
Oversee end-to-end CMA processes including accruals, provisions, billing, and settlements
Ensure accuracy and timeliness of financial reporting and month-end close activities
Review reconciliations for accruals, payments, and balance sheet accounts
Strengthen financial controls and ensure compliance with SOX and internal policies
Manage customer agreements lifecycle including documentation, approvals, and governance
Partner with Credit and Collections teams to reduce aged receivables and resolve disputes
Drive operational efficiency, standardization, and continuous process improvements
Collaborate with global stakeholders to ensure alignment of finance operations
Support audits (internal and external) and ensure readiness of documentation

Qualifications

Bachelor’s degree in Finance, Accounting, or related field
Strong experience in RTR, financial reporting, and shared services
Proven leadership experience managing finance operations teams
Deep understanding of accruals, reconciliations, and financial controls
Experience in ERP systems (SAP preferred)
Strong stakeholder management and communication skills
Ability to work in a fast-paced, multinational environment

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