Property Manager

Job Responsibilities:

1. Operational Management

• Oversee day-to-day operations of residential, commercial, or mixed-use properties
• Ensure properties are maintained to company standards and regulatory requirements
• Develop and implement property management policies and procedures

1. Financial Management

• Prepare and manage departmental budgets, forecasts, and financial reports
• Monitor income and expenses to ensure profitability of managed properties
• Approve expenditures and ensure cost-efficiency in operations

1. Tenant and Client Relations

• Ensure high levels of tenant satisfaction and retention
• Handle escalated tenant concerns, disputes, and complaints
• Maintain strong relationships with property owners, investors, and stakeholders

1. Team Leadership and Development

• Supervise property management supervisors, administrative staff, and maintenance personnel
• Set performance targets and conduct regular evaluations
• Provide coaching, training, and professional development opportunities
• Foster a culture of accountability, service excellence, and teamwork

1. Maintenance and Facilities Oversight

• Ensure timely maintenance, repairs, and preventive maintenance programs
• Oversee vendor selection, contracts, and service quality
• Ensure compliance with health, safety, and environmental standards

1. Compliance and Risk Management

• Ensure adherence to local laws, building codes, and company policies
• Manage insurance requirements, permits, and legal documentation
• Identify and mitigate operational and financial risks

1. Strategic Planning and Reporting

• Develop and execute strategies to improve property performance
• Analyze market trends to recommend rental rates and property enhancements
• Prepare and present reports to senior management
• Support expansion efforts, including new property acquisitions or onboarding

Qualifications:

• Bachelor’s degree in Real Estate Management, Business Administration, Engineering, or related field
• At least 5–8 years of experience in property management, with at least 5 years in a leadership role
• Strong knowledge of property operations, leasing, and facilities management
• Financial acumen and experience in budgeting and reporting
• Excellent leadership, communication, and interpersonal skills
• Familiarity with local property laws and regulations
• Proficiency in property management systems and Microsoft Office tools
• Leadership and team management
• Strategic thinking and problem-solving
• Financial management and analytical skills
• Customer service orientation
• Negotiation and conflict resolution
• Attention to detail and organizational skills