Sales operations associate

Job Summary:

The ideal candidate is proficient in Excel, SAP, and Power BI, with strong organizational skills and the ability to handle multiple tasks simultaneously.

Key Responsibilities:

• Provide administrative and operational support to the sales team, including processing documents, preparing reports, and coordinating meetings.
• Manage and monitor sales data, ensuring accuracy and timely entry into systems such as SAP.
• Generate, maintain, and analyze regular reports and dashboards using Microsoft Excel and Power BI to support decision-making.
• Assist in sales performance tracking, forecasting, and pipeline reporting.
• Coordinate with cross-functional teams (e.g., Finance, Supply Chain, Marketing) to ensure alignment on data and processes.
• Prepare and organize materials for business reviews, sales meetings, and presentations.
• Maintain accurate and up-to-date customer records and pricing files.
• Support the implementation and monitoring of sales programs, discounts, and trade promotions.
• Troubleshoot and resolve data discrepancies between systems.
• Continuously seek opportunities to improve internal sales processes and reporting workflows.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
• At least 1–3 years of experience in Sales Operations, Admin Support, or a similar role.
• Proficient in Microsoft Excel (e.g., pivot tables, VLOOKUP/XLOOKUP, data analysis tools).
• Working knowledge of SAP (preferably Sales & Distribution module).
• Experience in using Power BI for data visualization and reporting.
• Strong attention to detail, organizational, and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

• Knowledge of sales KPIs and CRM tools.
• Experience in the FMCG, retail, or distribution industries.
• Familiarity with SQL or data query tools.