Administrative Staff

Job Summary

This role requires a "jack-of-all-trades" who can balance meticulous paperwork with face-to-face student interaction.

• Scheduling & Substitution Management: * Monitor teacher attendance and proactively manage absences to prevent class cancellations.
• Coordinate quick substitutions and update schedules in real-time to ensure students always have a teacher ready.
• Operational Support: * Assist with the logistical needs of offline classes, ensuring classrooms and teachers have the necessary resources.
• Maintain organized and detailed records of daily schedules and attendance.
• Problem-Solving & Initiative: * Identify potential operational bottlenecks or scheduling conflicts and suggest immediate solutions.
• Act with initiative to resolve issues without needing constant supervision.
• Communication: * Act as a professional liaison between teachers, administrative staff, and management regarding schedule changes and operational updates.

1. Office & Professional Background

• Proven Office Experience: Background in clerical work, data entry, or administrative support.
• Computer Literacy: Basic to intermediate computer skills with a strong willingness to learn specialized school scheduling systems.
• Attention to Detail: Highly organized when handling complex records and sensitive student/teacher data.

1. Coordination & Adaptability

• Scheduling Knowledge: Basic knowledge of coordination tasks or logistics.
• Resilience: Ability to remain calm and professional in a fast-paced environment with frequent, last-minute changes.
• Instruction-Driven: Capable of following complex instructions carefully while adjusting quickly to new directives.

1. Soft Skills

• Proactive Mindset: Strong initiative to identify issues before they escalate.
• Communication: Ability to speak and write clearly and professionally to maintain a harmonious work environment.
• Willingness to Learn: A desire to master the intricacies of teacher-student matching and offline campus operations.