Cebu - Csr role - for travel and retail account ! apply now !
Customer Service Representative – Travel & Retail Account Apply Now!
Join our team as a Customer Service Representative for our Travel and Retail account, where you will play a vital role in assisting customers with their inquiries, bookings, and purchases. This position offers an exciting opportunity to engage with travelers and shoppers, ensuring they receive top-notch service and support throughout their experience.
As a Customer Service Representative, you will handle customer interactions through various communication channels, including phone, email, and chat. You will assist travelers with flight bookings, hotel reservations, and itinerary adjustments while also supporting retail customers with product inquiries, order tracking, and purchase assistance.Your ability to provide accurate information, resolve concerns efficiently, and create a seamless customer experience will be key to success in this role.
This position is ideal for individuals who thrive in a fast-paced environment and enjoy helping customers navigate their travel plans and shopping needs. No prior experience is required, as comprehensive training will be provided to equip you with the necessary skills.If you have strong communication abilities, a customer-focused mindset, and a passion for delivering excellent service, we encourage you to apply today and become part of a dynamic and supportive team.