CSR - Travel Acc (No Experience Needed)

About the role

Are you looking to kick-start your career in customer service? Join our dynamic team at Work Avenue and Business Solutions Incorporated' as a CSR - Travel Acc (No Experience Needed). This full-time position based in Cebu City Cebu offers an exciting opportunity to provide exceptional customer service to our diverse client base in the travel industry.

• Responding to customer inquiries and requests via phone, email, and chat
• Assisting customers with booking travel arrangements, including flights, hotels, and transportation
• Resolving customer issues and complaints in a professional and timely manner
• Maintaining accurate records and updating customer information in our systems
• Collaborating with cross-functional teams to ensure seamless customer experiences
• Continuously seeking opportunities to enhance customer satisfaction and loyalty

• Excellent communication and interpersonal skills, with a focus on providing exceptional customer service
• Strong problem-solving and decision-making abilities to handle a variety of customer inquiries
• Adaptability and the ability to thrive in a fast-paced, dynamic environment
• Proficiency in using computer systems and software relevant to the customer service industry
• A passion for the travel industry and a desire to contribute to the growth and success of our business

What we offer

As a CSR - Travel Acc (No Experience Needed), you'll enjoy:

• Competitive salary and performance-based bonuses
• Comprehensive benefits package, including health insurance and retirement contributions
• Opportunities for career development and skill-building training
• A collaborative and inclusive company culture that values work-life balance

Apply now to become our next CSR - Travel Acc (No Experience Needed)!