Insurance Account – Customer Service Associate | Virtual Hiring Today

apartmentAccenture placeQuezon City scheduleFull-time calendar_month 

If you're interested in applying for this role, feel free to walk in to our career hub Monday through Friday (excluding holidays) from 9 AM to 4 PM at:

  • Mandaluyong City: Ground Floor Cybergate 1, Boni, Mandaluyong City
  • Quezon City: 3rd Floor Gateway Mall, Cubao, Quezon City

Accenture in the Philippines is currently looking for talented individuals for our Customer Service Associate (Insurance) role.

About the Role: As a Customer Service Associate (Insurance), you will be performing the following tasks on a daily:

  • Review completeness and compliance of all documents received.
  • Verify accuracy of agent and license information.
  • Analyze information to determine proper handling of work.
  • Encode agent, license and commission information in the system accurately.
  • Update existing agent record in the system, if needed.
  • Create and post correspondences, if needed.
  • Identify the next process based on the workflow and create necessary transactions.
  • Performs other task that may be assigned from time to time by Team Leader, Manager, Director.

About You: The ideal candidate will have the following skills and experience:

  • Open to college graduates, associate degree holders, and undergraduates who have completed at least two years of college
  • Must have at least 1 year of work experience in insurance, healthcare, or financial accounts (any or combined)
  • Must be willing to work full time onsite in Cubao, Quezon City
  • Must be flexible with shifts
  • Accepting applicants with at least 1 year of BPO experience in any account, and must be amenable to work full-time onsite in Cubao, Quezon City

What’s in it for you? Start your Accenture journey to enjoy these benefits:

  • HMO coverage (medical, dental, mental health) from day 1 of employment
  • Free medicines for you and your dependents*
  • Expanded maternity leave up to 120 days*
  • Expanded paternity leave up to 30 days*
  • Employee Stock Purchase Plan
  • Paid Sick and Vacation Leaves
  • Allowances, company bonuses, and performance incentives
  • Loyalty and Christmas Gift
  • Inclusion and Diversity Benefits
  • Flexible working arrangements
  • Company-sponsored trainings like upskilling and certification
  • Volunteering opportunities
  • Terms and conditions apply
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